It is our greatest concern to ensure that you will experience a wonderful and relaxing vacation. The health, safety and wellbeing of our guests is our top priority.
Our management team monitors the hygiene and health measures during the cleaning and disinfection of the hotel in order to provide a comforting and relaxing holiday.
ARRIVAL & CHECK-IN
If required, you can get disposable masks at the reception. Disinfectant dispensers are available in all entrance areas. You will receive your room card in a protective cover and our information brochure. In order to save time, you can fill out the registration form on our website in advance and forward it online to our reception. Therefore you only have to provide your signature when you check in. Please click here
PLANING & TRAINING OF PERSONNEL
The health and safety of our employees are very important to us. All vaccinations of our employees have been completed since the beginning of the pandemic.
RESTAURANTS & BARS
In order to make your mealtime as pleasant as possible, you will be warmly welcomed by our Service team. Drinks will be served by our service team and the table will be cleaned and disinfected after you have left your table. In addition our beach restaurant & bar, two a la carte restaurants, bars and bistro cafè will continue to offer you their service with pleasure. Disinfectant dispensers are installed in all necessary areas.
Our specially trained hosekeeping-team is at your service for a carefree and hygienic vacation. Your room will be cleaned with disinfectants before entering. While cleaning, special attention is paid to remote controls, door knobs, touchscreens and light switches.
The rooms are adequately ventilated after cleaning. The minibars will be continuously filled with fruit juice and water every day.
POOL & BEACH
The set-up of sunbeds at the beach, the pool area and on the relaxing lawn will ensure your sunbathing and relaxing as usual. The pools are still available for your refreshment.
During your vacation time you can relax in the Spa & Hamam area.
After consultation with the responsible SPA staff, you can use the SPA area, continue to use the hamam while observing the limited visiting time (30 minutes).
Stay fit during your vacation time. The fitness center is open daily and, with its large area, can accommodate several people can be used at the same time. The fitness equipment is cleaned and disinfected daily. You can get your water needs at our bars.
With the support of our animation team we don’t want you to miss your Daily sports. Outdoor sports such as gymnastics, darts and boccia etc. are still offered.
Our tennis court is still available and ready to use.
We hope that you will continue to enjoy our entertainment programs and have a good time.
The needs and wishes of our little guests are also very important to us. The kids can continue to use the outside and inside area of our Mini Club with reservation. Before entering the Mini Club, the children will be checked for fever. Toys and playing equipment will be cleaned and disinfected regularly. Our experienced kids-animator is looking forward to welcome our little guests.
FOR YOUR SAFETY
If you notice any symptoms of Covid-19 at your yourself or other guests, please inform the reception immediately. The reception will contact our representative for environmental and social services and the responsible health organizations for you.
We offer our guests the possibility to take a Covid-19 test against charge, without leaving the hotel. The Covid-19 test samples will be taken in our hotel and sent via the hospital to the laboratory. The results will be sent as a document to the hotel and will be available for our guests.
The safety and health of our guests have top priority for us. Therefore our Hotel Oleander will continue to implement a comprehensive plan of measures that meets the highest hygiene standards from the beginning of reopening.
We will continue to provide the expected services, partly in a different format due to the hygiene precautions and local requirements which continously will be observed.
We look forward to your visit and hope that your stay in our house will be unique and Pleasant as always.